Privacy Policy
Effective Date: May 19, 2026
Review IQ (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our website, software, and services.
By using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Information You Provide
Name
Business name
Email address
Phone number
Billing information
Customer contact information uploaded to our platform
Automatically Collected Information
IP address
Browser type
Device information
Website activity and usage data
Cookies and analytics information
2. How We Use Information
We use information to:
Provide reputation management services
Send SMS and email communications
Deliver review request campaigns
Improve our website and services
Respond to customer support inquiries
Process payments
Prevent fraud or abuse
Comply with legal obligations
3. SMS Messaging Privacy
By providing your phone number and opting in, you consent to receive SMS messages from Review IQ related to:
Customer feedback requests
Review requests
Appointment or service follow-ups
Account notifications
Service-related updates
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
Reply HELP for assistance.
Important SMS Disclosure
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties except:
Messaging providers
Platform vendors
Subcontractors who assist in delivering messaging services
All such parties are required to maintain the confidentiality and security of your information.
4. Customer Data & Consent
Users of our platform are responsible for obtaining proper consent before submitting customer contact information or sending communications through our services.
Review IQ does not knowingly send messages to individuals without consent.
5. How We Share Information
We may share information with:
SMS and email service providers
Payment processors
Cloud hosting providers
Analytics providers
Legal authorities when required by law
We do not sell personal information.
6. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
Improve website functionality
Analyze traffic and usage
Enhance user experience
You may disable cookies through your browser settings.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or disclosure.
However, no system can guarantee complete security.
8. Data Retention
We retain information only as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements
9. Your Rights
Depending on your location and applicable law, you may have the right to:
Access your information
Correct inaccurate information
Request deletion of your data
Opt out of certain communications
To exercise these rights, contact us using the information below.
10. Third-Party Services
Our services may contain links to third-party websites or integrations. We are not responsible for the privacy practices of third-party services.
11. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.
13. Contact Information
Review IQ
