Terms and Conditions

Terms & Conditions

Effective Date: May 19, 2026

Welcome to Review IQ (“Company,” “we,” “our,” or “us”). By accessing or using our website, software, messaging systems, or services, you agree to comply with and be bound by these Terms & Conditions.

If you do not agree with these Terms, you should not use our services.


1. Services

Review IQ provides reputation management and customer communication services designed to help businesses collect customer feedback and online reviews through SMS messaging, email communication, automation tools, and related services.

We reserve the right to modify or discontinue services at any time without notice.


2. Eligibility

You must be at least 18 years old and authorized to act on behalf of a business entity to use our services.

By using our services, you represent that all information you provide is accurate and complete.


3. SMS Messaging & Consent

By submitting your phone number through our website or platform, you consent to receive SMS communications from Review IQ related to:

Review requests

Customer feedback communications

Account notifications

Service updates

Message frequency may vary.
Message and data rates may apply.

You can opt out at any time by replying:

STOP to unsubscribe

HELP for assistance

Consent to receive messages is not a condition of purchase.

You are responsible for ensuring that you have obtained proper consent from your customers before sending communications through our platform.


4. Acceptable Use

You agree not to use our services for:

Spam or unsolicited messaging

Fraudulent or deceptive activity

Harassment or abusive communications

Illegal marketing practices

Sending messages without proper consent

Uploading purchased or scraped contact lists

Review IQ reserves the right to suspend or terminate accounts violating these rules.


5. Google Review Policy Compliance

Users must comply with all policies of review platforms including Google Business Profile.

You may not:

Buy fake reviews

Misrepresent customer experiences

Post reviews on behalf of customers

Incentivize dishonest reviews

Review IQ does not guarantee:

Specific review counts

Search rankings

Business growth results


6. User Responsibilities

You are responsible for:

Maintaining account confidentiality

Protecting login credentials

Ensuring customer data was lawfully collected

Compliance with all applicable texting and privacy laws

You assume full responsibility for communications sent through your account.


7. Payment Terms

If applicable, all fees are due according to your selected service plan.

Failure to pay may result in suspension or termination of services.

Unless otherwise stated, payments are non-refundable.


8. Intellectual Property

All content, branding, software, and materials provided by Review IQ remain the property of the Company.

You may not:

Copy or resell our services

Reverse engineer our systems

Use our branding without permission


9. Limitation of Liability

To the fullest extent permitted by law, Review IQ shall not be liable for:

Indirect or consequential damages

Loss of profits or business opportunities

Carrier delivery failures

Third-party platform outages

Removed or filtered online reviews

Our total liability shall not exceed the amount paid by you for services during the previous three months.


10. Indemnification

You agree to indemnify and hold harmless Review IQ from any claims, damages, liabilities, or expenses arising from:

Your use of the services

Violation of these Terms

Failure to obtain customer consent

Violations of texting or privacy laws


11. Privacy

Your use of our services is also governed by our Privacy Policy.


12. Termination

We reserve the right to suspend or terminate access to services at our discretion, including for violations of these Terms or applicable laws.


13. Governing Law

These Terms shall be governed by the laws of the State of Utah, without regard to conflict of law principles.


14. Changes to Terms

We may update these Terms at any time. Continued use of the services after updates constitutes acceptance of the revised Terms.


15. Contact Information

Review IQ